Intake coordinator (RN)
From $12.50/hr · RN, home-country license
- Referral intake and EHR entry
- Chasing physician orders and face-to-face notes
- Pre-admission document checklists
Remote back-office teams for US healthcare
Nurse-educated professionals who clear your Medicare intake backlog.
Nurses with degrees and home-country licenses, plus trained admin staff from the Philippines, India, Nigeria, Ghana, Kenya, South Africa and other English-speaking countries, work as part of your back office. They handle referral intake, eligibility checks, authorizations and documentation prep during your business hours, so your US clinicians can stay with patients. You get a highly educated professional at a fraction of the cost of a local hire, for roles you may not be able to fill locally at all.
From $9.50/hrAll-inclusive, no night-shift or overtime fees
5 business daysTo an interview shortlist
A US contractSign your BAA with a Texas company
Referral #HH-20417Example packet
New home health referral
Medicare Part A · Start of care requested within 48 hrs
- Referral logged, demographics entered in EHR08:02
- Medicare eligibility checked, no open home health episode08:09
- Face-to-face encounter note and orders requested from physician08:15
- Secondary insurance verified, auth request filed08:31
- Packet handed to your intake RN for the start-of-care visit08:40
Prepared by your dedicated intake nurse in Cebu, reviewed by your US clinician
Built for:
Medicare-certified home health agenciesHome care and private duty agenciesHospicePhysician and therapy practices
Where our people work
Highly educated professionals, at a fraction of the cost of a local hire
Nurses for intake and documentation QA are hard to hire locally at any price. Our staff hold nursing, accounting and business degrees, and we recruit in several English-speaking countries so you can pick the time-zone fit that suits your operation.
Galing Health's founder has more than three decades of business experience across Asia, Africa, Europe, and North America, managing offices and teams in Hong Kong, Shanghai and Chengdu (China), Singapore, Vadodara (India), Islamabad (Pakistan), Manila (Philippines), Juba (South Sudan), London (UK), Milan (Italy), Dublin (Ireland), San Jose and Houston (USA), and Vancouver and Montreal (Canada).
| Region | Your 8–5 US day falls in | Why clients choose it |
|---|---|---|
| Nigeria and Ghana | Afternoon and evening | Strong nursing graduates who work US hours without night shifts |
| Kenya and South Africa | Afternoon into late night | Well-trained nurses and finance professionals |
| India | Evening and night | Very large nursing, accounting and IT talent pool |
| Philippines | Night shift | Largest nurse pool and deep US healthcare outsourcing experience |
Every applicant is screened individually, whatever their country: license verified with their nursing regulator, and English and job skills tested.
Roles we staff
Most requested
Every back-office role, from intake to accounting
Every hire works only for you, logs into your systems through a secure workstation, and follows your workflows. Pick one role or build a full team across departments.
Intake and clinical documentation
4 rolesDocumentation QA (RN)
From $14.75/hr · RN, home-country license
- OASIS and visit note completeness review
- Plan of care consistency checks
- Flags for your clinician to correct
Medical scribe
From $11.50/hr
- Real-time or recorded visit documentation
- Notes drafted in your EHR for provider signature
- Telehealth and in-office visits
Care coordination assistant
From $11.50/hr
- Post-discharge and missed-visit follow-up calls
- Physician and pharmacy coordination
- Updates passed to your clinical team
Revenue cycle
4 rolesEligibility and authorization
From $10.50/hr
- Medicare and Medicare Advantage eligibility
- Prior authorizations and re-authorizations
- Medicaid waiver and payer portal work
Medical coder
From $14.75/hr
- ICD-10-CM coding for home health
- PDGM primary diagnosis review
- Coding queries back to clinicians
Billing and AR follow-up
From $10.50/hr
- Notice of Admission and claim submission
- Denials and rejections work-up
- Private-pay invoicing
Credentialing and payer enrollment
From $11.50/hr
- CAQH profiles and re-attestations
- Medicare PECOS and Medicaid enrollment paperwork
- License and expiration tracking
Finance and accounting
3 rolesHealthcare bookkeeper
From $10.50/hr
- QuickBooks or Xero entry and bank reconciliations
- Accounts payable and vendor bills
- Payment posting matched to remittances
Healthcare accountant
From $15.75/hr
- Month-end close and financial statements
- Medicare cost report preparation support
- Budgets and cash-flow forecasts for your CPA
Payroll and EVV specialist
From $10.50/hr
- Caregiver timesheets and payroll runs
- Electronic visit verification (EVV) exceptions
- Overtime and mileage checks
Marketing and growth
3 rolesHealthcare marketing specialist
From $12.50/hr
- Social media, email newsletters and blog content
- Google Business Profile, SEO and online reviews
- Campaign reporting
Graphic and web designer
From $12.50/hr
- Brochures, flyers and referral packets
- Website updates and landing pages
- Recruiting ads and social graphics
Referral relations coordinator
From $10.50/hr
- CRM upkeep for physicians, hospitals and facilities
- Visit scheduling and call notes for your liaisons
- Referral trend reports
Operations and HR
4 rolesScheduling and admin
From $9.50/hr
- Caregiver scheduling and shift fills
- Client and family follow-up calls
- Caregiver onboarding paperwork
Caregiver recruiting coordinator
From $10.50/hr
- Job posts and applicant screening calls
- Background check and reference tracking
- Personnel file completeness
Compliance and audit assistant
From $12.50/hr
- Monthly OIG and state exclusion checks
- Chart and personnel file audits
- Survey-readiness document tracking
Executive assistant
From $9.50/hr
- Inbox and calendar management
- Meeting notes and follow-ups
- Travel and vendor coordination
Patient support and technology
3 rolesPatient call center agent
From $9.50/hr
- Inbound calls and appointment reminders
- Family inquiries and new-client calls
- After-hours message routing to your on-call staff
EHR and IT help desk
From $12.50/hr
- Password resets and device setup
- Caregiver mobile app support
- EHR user accounts and permissions
Data and reporting analyst
From $14.75/hr
- KPI dashboards for admissions, visits and revenue
- Star rating and quality measure tracking
- Payer mix and referral source reports
Our talent
Request interviews
Meet the people who would join your team
Jozza
Intake coordinator (RN)
- Based in
- Buguey, Cagayan, Philippines
- Experience
- 1 years
PRC-licensed RN
Social Media Content CreationCanva
$12.50/hr
Rocelyn
Care coordination assistant
- Based in
- Antipolo City, Rizal, Philippines
- Experience
- 3 years
HealthcareMedical ServicesMicrosoft ExcelData Entry
$11.50/hr
Neleene
Healthcare accountant
- Based in
- Quezon City, Philippines, Philippines
- Experience
- 1 years
- Systems
- Customer Service, Administrative Support
Data AnalyticsOperation Management
$15.75/hr
Ashley
Caregiver recruiting coordinator
- Based in
- GENERAL SANTOS CITY, SOUTH COTABATO, Nigeria
- Experience
- 5 years
Inventory ManagementMicrosoft WordOrganization
$10.50/hr
Hanna
Executive assistant
- Based in
- Cebu City, Philippines
- Experience
- 12 years
- Systems
- healthcare customer service, administrative support, and social media management
NCLEX passed Home healthMedicareVirtual Assistant (EngineerHealth and Social Media)
$9.50/hr
April
Patient call center agent
- Based in
- Lipa city, Batangas, Philippines
- Experience
- 7 years
- Systems
- Patient Support Specialist
TranslationEnglish SpeakingEmail ManagementEmail SupportPhotoshop
$9.50/hr
Vanessa
Data and reporting analyst
- Based in
- Davao City, Davao del Sur, Philippines
- Experience
- 5 years
VA E-Commerce SpecialistLogisticsHealth Care SpecialistOrder PlacerA
$14.75/hr
Reylyn
Scheduling and admin
- Based in
- Quezon City, Metro Manila, Philippines
- Experience
- 4 years
Customer ServiceAdministrative Support
$9.50/hr
Trisha
Documentation QA (RN)
- Based in
- Cebu, Cebu, Philippines
- Experience
- 2 years
- Systems
- Prior Authorization
PRC-licensed RN
Data EntryEmail SupportEmail Management
$14.75/hr
Kristoffer
Data and reporting analyst
- Based in
- Las Pinas City, Metro Manila, Philippines
- Experience
- 10 years
- Systems
- Medical Services, Research
HealthcareEnglish SpeakingTechnical Writing
$14.75/hr
Jaemary
Healthcare accountant
- Based in
- philippines, Philippines
- Experience
- 1 years
Health Project CoordinatorAdministrative & Operations SpecialistExecutive
$15.75/hr
Joedieper
Data and reporting analyst
- Based in
- Philippines, Zamboanga Del Sur, Philippines
- Experience
- 12 years
- Systems
- Email Marketing, Copywriting
Ads CreationCreative Direction
$14.75/hr
No profiles match these filters yet.
How it works
From first call to a working nurse in about three weeks
- Step 1
Map your workflow
A 30-minute call to learn your EHR, payer mix and where intake gets stuck.
- Step 2
Interview a shortlist
Within 5 business days you meet two or three screened candidates by video.
- Step 3
Secure onboarding
We sign your BAA, set up the secure workstation, and train on your systems and procedures.
- Step 4
Two-week trial
Your hire starts on live work. If they are not the right fit, we replace them at no charge.
Pricing
Your rate stays the same up to 10 hours a day. Galing pays any overtime and night-shift premiums owed to staff. Work on public holidays in the staff member's country is billed separately. Estimates use 52 weeks a year, and the rates shown are examples to set before launch.
One all-inclusive hourly rate. No night-shift, overtime or recruiting fees.
You sign one contract and one BAA with Galing Health, a US company, and get a dedicated offshore professional at a fraction of the cost of a US hire. The rate covers salary, night-shift and overtime premiums, benefits, equipment, secure workspace, HR and supervision. Schedule up to 10 hours a day at the same rate.
Estimated yearly savings
$0
US cost per year$0
Galing cost per year$0
Saving0%
Compliance and scope
Patient data stays protected, and clinical decisions stay with your US clinicians
Business Associate Agreement
Galing Health, a Texas company, signs a HIPAA BAA with every client before anyone sees patient information, and holds matching agreements with its offshore employer entities.
Secure workstations
Staff work on locked-down machines with MFA and VPN. No patient data is saved locally, and USB and printing are disabled.
Training and screening
HIPAA training at hire and every year, police clearance, and license checks with each country's nursing regulator.
Offshore disclosures
We supply the subcontractor and country details your Medicare Advantage or Medicaid contracts may require you to report.
Local data protection laws
Our operations follow the data protection law of each country where our staff work, as well as US requirements.
What our nurses do and do not do
| Task | Galing staff |
|---|---|
| Referral intake and data entry | Yes |
| Eligibility, benefits and authorizations | Yes |
| Document completeness and QA review | Yes |
| Coding suggestions for clinician sign-off | Yes |
| Patient assessments or clinical decisions | No, your US-licensed clinician |
| Signing or attesting clinical records | No, your US-licensed clinician |
Get started
Request your shortlist
Looking for a job with Galing Health?
We recruit through a dedicated site in each country, with the job details, privacy notice and application form for that country.
Questions
Common questions from agencies
Are your nurses licensed in the US?
They are licensed by the nursing regulator in their home country, such as the PRC in the Philippines. Some have also passed the NCLEX. They do administrative and documentation support only. Assessments, care decisions and signatures stay with your US-licensed clinicians.
Can offshore staff work with Medicare patient information?
Generally yes, under a BAA with proper safeguards. Some Medicare Advantage, Medicaid and payer contracts restrict offshore access or require you to disclose it, so check your contracts. We provide the details you need for those disclosures.
What hours do they work?
Your hours. Staff in Nigeria and Ghana work afternoon and evening shifts, staff in Kenya and South Africa work afternoon into late night, and staff in the Philippines work the night shift, so all of them overlap with US Eastern, Central or Pacific business hours.
Are they employees or contractors?
They are employed through us in their home country. We handle payroll, local benefits, equipment and HR. You manage their day-to-day work like any team member.
Who do we sign contracts with?
Galing Health, a company based in Texas. Your service agreement and BAA are with us under Texas law. We hold the agreements with the offshore entities that employ our staff, so you deal with one US company.
Can your accountants file our taxes or sign our financial statements?
No. Our bookkeepers and accountants keep your books and prepare reports and workpapers for your own CPA, who reviews and signs. We do not provide audit, attest or tax-filing services.
How do you charge for marketing and referral relations work?
The same flat hourly rate as every other role. We never charge per referral, admission or patient, and our staff never offer or pay anything to referral sources.
Do you invest in your staff's development?
Yes. After three years with Galing, our nurses have their NCLEX review course and exam paid for. After five years, we also cover their credentials evaluation, English test and US state license application. The program rewards tenure and raises the standard of work you receive. Galing does not sponsor visas or recruit staff for employment abroad.
What is the minimum commitment?
One full-time person on a month-to-month agreement after the two-week trial, with 30 days' notice to end it.